Introduction:

At AfricFoodStore, we are committed to protecting the privacy and confidentiality of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the data we obtain from individuals who interact with our e-commerce platform. As an expert in e-commerce law, we have designed this policy to comply with applicable data protection laws and regulations, ensuring your trust and confidence in our practices.

  1. Information We Collect:

a. Personal Information: We may collect certain personal information when you create an account, place an order, or interact with our platform. This may include your name, email address, phone number, shipping and billing address, payment details, and other information necessary for order processing and customer support.

b. Device and Log Information: We may collect data about your device, including your IP address, browser type, operating system, and device identifiers. Additionally, our systems may automatically record certain log information when you access or use our platform, such as browsing activity and interactions with our services.

c. Cookies and Similar Technologies: AfricFoodStore uses cookies and similar technologies to enhance user experience and collect data about website usage. Cookies allow us to remember your preferences and recognize you when you visit our platform. You have the option to manage cookie preferences through your browser settings.

  1. How We Use Your Information:

a. Order Processing and Fulfillment: We use the information you provide to process your orders, arrange shipping, and ensure timely delivery of agro-processed products to your designated location.

b. Customer Support: Your information enables us to respond to your inquiries, address concerns, and provide efficient customer support.

c. Personalization: We may use your data to personalize your experience on AfricFoodStore, presenting you with relevant products, offers, and content based on your interests and past interactions.

d. Marketing Communication: With your consent, we may send you marketing communications about new products, promotions, or updates related to our e-commerce platform. You can opt out of these communications at any time.

e. Legal Compliance: We may use and disclose your information as required by law, to respond to legal requests, protect our rights, and comply with applicable regulations.

  1. Data Sharing:

a. Trusted Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, logistics partners, and customer support platforms. These providers are contractually bound to protect your data and use it solely for the purposes specified by AfricFoodStore.

b. Aggregated Data: We may share anonymized and aggregated data for statistical analysis, marketing, or business improvement purposes.

c. Business Transfers: In the event of a merger, acquisition, or sale of some or all of AfricFoodStore’s assets, your information may be transferred as part of the transaction, subject to the provisions of this Privacy Policy.

  1. Data Security:

AfricFoodStore employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or electronic storage method is entirely secure, and we cannot guarantee absolute security.

  1. Your Rights and Choices:

a. Access and Correction: You have the right to access, update, or correct your personal information by logging into your account or contacting our customer support team.

b. Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

c. Consent Withdrawal: You may withdraw your consent to our processing of your personal information for marketing purposes at any time.

  1. Children’s Privacy:

AfricFoodStore does not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with their data without parental consent, please contact us immediately, and we will take appropriate steps to remove the information.

  1. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant updates will be notified on our website, and you should review the policy periodically to stay informed.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at africfoodstore@outlook.com.

By using AfricFoodStore’s e-commerce platform, you acknowledge that you have read, understood, and agreed to the terms and practices outlined in this Privacy Policy. Your continued use of our services constitutes your acceptance of any future updates to the policy.